![]() Purpose of providing your XFINITY Voice service. Yes - provided to vendors, but only for the Yes - shared with emergency service providers.Ĭall Routing, Billing/Collections, Customer Service (Name, Address,Telephone Number and CPNI) Go to 911 (Name, Address and Telephone Number) Marketing of Non-Partner Services (Name, Address, Telephone Number)Īlthough Comcast does not share your information for external marketing purposes, youĬan limit calls from third parties by signing up on the Federal Trade You may sign up for the following option:Ĭomcast Do Not Call List. Products and services affiliated with Comcast and our partners. To enable Per Call Caller ID Blocking – dial *86 before each call you want toĬomcast Marketing of XFINITY and Partner Services (Name, Address and Telephone Number) ![]() To activate Per Line Caller ID Blocking – at no charge, call 1-800-XFINITY Per Call Caller ID Blocking – (blocks name and number Caller ID on a Per Line Caller ID Blocking – (automatically blocks Caller ID forĪll calls you make from that telephone number) Caller ID provides your name and telephone number to the person you are calling. If you have a complex service problem, we find the chat feature to be very slow and frustrating. If you’d rather not make a phone call, you can always live chat with a representative if that’s easier. You may also want to activate Caller ID blocking or select the do-not-call option, as described below. Comcast Xfinity’s customer service number is 1-800-XFINITY (or 1-80). Please keep visiting our site for more information. We hope that above valuable resources will help you in reaching Comcast Internet Customer Service Fast and Easily. One way to help protect your privacy may be to request assignment of a new telephone number (with which your name has not been previously associated). Comcast Internet Customer Service Phone Number : 1-80. * Call 1-800-XFINITY for non-published telephone number pricing information.Ĭomcast does not publish phone numbers however, phone numbers may exist in databases not controlled by Comcast - if, for example, your present phone number or address was provided to businesses or government agencies. How to limit the use of this information? Why we may share your personal information. Routing your calls (Call Processing & Management) We also use this information for a number of purposes, including: We may also share your information with government entities as That assist in the provision of our services, although those entities are prohibited from using your We share your information with emergency service providers, and vendors and other service providers This information and how you can limit our sharing of it, is discussed below. Input your telephone number when prompted, or push '1' if the system recognizes your phone number and asks if it's correct. (known as Customer Proprietary Network Information or CPNI) Access convenient online chat, browse our forums, or ask the experts in the Comcast Business support community. The type of voice services and features you subscribe to, amount of use, and calling patterns Companies always wants to have a good social media presence and they don’t want any negative things happening in their social media. The types of personal information we collect, store and may, where permitted by law, use or share You can also contact Comcast Customer Service via Their social profile. "But by the way, if you respond to the scam, then they will not be responsible for anything happening to your computer.What personal information do we use, collect and share? "They told me they knew of the situation and the telephone numbers," he said. "That my IP address had been compromised through several countries," he said.Ībercrombie said the calls sounded suspicious, so he called Comcast customer service and learned the calls he received were actually part of a scam to get his personal information. According to Abercrombie, his caller ID said the calls were from Comcast and the automated calls all had the same message. Jacksonville resident Robert Abercrombie told News4Jax that he received four unusual phone calls within 90-minute period Saturday. Store Locator Status Center Check for outages and troubleshoot your services. Ask Xfinity Find an Xfinity Location Check the status and hours of locations near you. Chat with Xfinity Get 24/7 help with any questions you have. If you’re a Comcast customer and you see the number 21 on your caller ID, do not answer the phone because Comcast says it’s a scammer trying to steal your personal information. Xfinity Customer Service - Contact Us Contact Us Get in touch with a Comcast specialist. – There's a consumer alert for Comcast Xfinity customers who might have received automated phone calls from a phone number with a 215 area code.
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